Hype for a film I find, is not to be trusted. I'm going to listen to word of mouth from how on. I'll tell you why. I went along to the cinema today to see the new Will Smith film "Hancock", which in my opinion, is very poor. I didn't get into the cinema in the best of moods, as I had been given the run around at the front desk when trying to buy a ticket.
When someone is in a ticket booth, you would expect them to sell tickets wouldn't you. How hard is it? I should have realised that something was going to not be in order, when everyone who was going to the ticket desk seemed to have to wait a while before getting their tickets.
I've discovered what the problem was. The manager was at the ticket desk (I guess they must have been short staffed), and he didn't really look like he knew how to work the machine that you press buttons on, and then a number appears in a little screen. When the customer pays you what it says in the little screen, you then press more buttons, and then a drawer opens, and a ticket is printed. It's commonly known as a cash register.
Anyway, in between answering questions from three different members of staff, and making one phone call (no excuse me, or I'll be a minute – how rude) I eventually got the ticket. I wish I hadn't bothered now.
I'm sounding like a grumpy old man now. Customer Service isn't a point that is very high on the list of priorities here. I would like to think that it was only limited to a couple places, but it isn't. At least you don't get a false "Have a nice day", like in most places in America. In fact you are lucky if the ½ witted teenaged is able to put that many works together into a sentence. I'd just settle for a thank you.
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